Terms of Service

These Terms govern your use of Webuno, a website builder operated by Webuno, LLC, a Missouri limited liability company (“we”, “us”, “our”). By creating an account or using the service you agree to them. If you are agreeing on behalf of a business, you confirm you are authorised to bind that business.

1. The service

Webuno generates a website for your business — copy, layout, logo and images — hosts it, and delivers the leads your visitors submit. Content is produced with the help of automated systems, including third-party AI models. You are responsible for reviewing what is generated before you publish it, and for making sure it is accurate and lawful for your business.

2. Your account

Keep your login credentials secure; you are responsible for activity under your account. Tell us promptly at [email protected] if you believe your account has been accessed without your permission. You must be at least 18 years old and legally able to enter into a contract.

3. Plans, billing and cancellation

• Paid plans bill monthly in advance through our payment processor, Stripe. We do not store your card details.
• Fees are charged in US dollars and are non-refundable except where required by law, or where we choose to make an exception.
• You can cancel at any time from the billing page. Cancellation takes effect at the end of the period you have already paid for.
• When a paid subscription ends, your published website is taken offline and replaced with a short notice page. Your site, content and leads are retained, not deleted — re-subscribing puts the site straight back online. We may permanently delete the content of an account that has been inactive and unpaid for more than 12 months, after emailing the address on the account first.
• We may change our prices. Existing subscribers get at least 30 days’ notice by email before a change applies to them.

4. Domain names registered for you

This section matters — please read it carefully.

• On a paid plan we can register a domain name on your behalf. The cost is included in your plan for the first domain; additional or premium domains may cost extra and we will tell you the price before you buy.
• We register and hold that domain in our registrar account and act as its custodian while you are a customer. The domain is registered for your use and benefit, and you are its beneficial owner, but the registrar record and the account controlling it are ours. You will not have direct login access to the registrar.
• Transferring a domain away from us requires contacting support. Email [email protected] and we will start the transfer, provide the authorisation (EPP) code and unlock the domain. We will not unreasonably withhold or delay a transfer request from the account owner. Transfers can only proceed once the domain is outside any registry-imposed lock period — most commonly the 60 days that follow a new registration or a previous transfer — and once your account is paid up to date.
• We renew domains automatically while your paid subscription is active. If your subscription lapses we may stop renewing the domain, and a domain that is not renewed will eventually expire and may be registered by someone else. We will email you before a domain we hold for you is due to expire, but keeping your subscription current is the only reliable way to keep it. If you want to keep a domain after leaving, request a transfer before you cancel.
• You are responsible for making sure a domain you ask us to register does not infringe anyone else’s trademark or other rights. We may refuse or cancel a registration that appears to be abusive, infringing or unlawful.
• Domain registrations are also governed by the registrar’s and registry’s own policies, including ICANN requirements. We pass those obligations through to you.

5. Your content

You keep ownership of everything you give us — your business details, text, images and logos — and of the website we generate for you. You grant us the licence we need to host, process, display and back up that material so we can run the service. You confirm you have the rights to everything you upload.

You may not use Webuno for anything unlawful, deceptive or infringing, to send spam, to publish malware, or to host adult, hateful or violent content. We may suspend or remove a site that breaks these rules, and will tell you why.

6. Leads and your visitors’ data

When someone submits a form on your website, we pass that submission to you and store a copy so you can see it in your dashboard. That data belongs to you, and you are responsible for handling it lawfully — including complying with privacy and marketing laws that apply to your business and your customers. We act as your service provider for this data and process it on your instructions.

7. Availability

We work to keep the service and your website available, but we do not promise uninterrupted service. We may carry out maintenance, and we may change or discontinue features. If we discontinue something significant we will give you reasonable notice.

8. Our intellectual property

The Webuno platform, software, branding and templates are ours. These Terms do not transfer any of that to you beyond the right to use the service while your account is in good standing.

9. Disclaimers

The service is provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that generated content will be error-free, that your website will rank in search engines, or that it will produce any particular business result.

10. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability arising out of or relating to the service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.

11. Indemnity

You agree to indemnify and hold us harmless from claims arising out of your content, your use of the service, or your breach of these Terms.

12. Suspension and termination

You may close your account at any time. We may suspend or terminate an account that breaches these Terms, that is being used unlawfully, or that has unpaid fees. Sections that by their nature should survive termination — ownership, disclaimers, limitation of liability, indemnity and governing law — do.

13. Changes to these Terms

We may update these Terms. If a change is material we will give notice by email or in the app before it takes effect. Continuing to use the service after that means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the State of Missouri, without regard to its conflict of laws rules. The state and federal courts located in Missouri have exclusive jurisdiction, and both parties consent to venue there.

15. Contact

Questions about these Terms? Email [email protected] or use our contact form.

Webuno, LLC — a Missouri limited liability company.